Navigating Health Insurance and Fees

How insurance works

We know that insurance is an important piece of receiving treatment for many of our clients. We work with you to simplify and demystify the process.

We are out-of-network providers and will help you verify your insurance coverage before treatment begins and help you submit claims

Clients with coverage are typically reimbursed 60% - 80% of the cost of their appointments with us once they meet their deductible

We strive for transparency, explaining insurance “allowed amounts" and deductibles so you can make informed choices

We will explain in-network, out-of-network and community mental healthcare options to you and what these terms mean. Reach out. If we are not able to see you we will help you find someone who can.

How reimbursements works

Payment

Full payment is due at the time of session. We accept payment by credit card or Zelle.

Superbill

At the end of each month, you will receive a superbill, aka a receipt of services, to submit directly to your insurance.

Reimbursement

If you have out-of-network benefits, your insurance will process the superbill as a medical claim and reimburse you the money you’re owed.

Still not sure?

Reach out to us for help understanding if your insurance will reimburse you for therapy. Many people with employer sponsored insurance plans have this benefit, often without knowing it.